Privacy Policy
This privacy policy explains how Al Salam Facility Management collects, uses, and protects information gathered through our online platform and services. Your privacy is important to us, and we are committed to safeguarding the personal data you entrust to us.
Information We Collect
We collect information that you provide directly to us when you interact with our site. This may include details such as your name, company name, email address, phone number, and information related to the services you are interested in or request.
We also collect certain information automatically when you visit our site. This includes data about your device and your use of our site, such as your IP address, browser type, operating system, referral URLs, pages visited, and the dates and times of your visits. This information helps us understand how visitors use our site and improve our service.
How We Use Your Information
The information we collect is used for various purposes, including: - Providing and delivering the services you request. - Responding to your inquiries and providing customer support. - Understanding and analyzing how you use our site to improve its functionality and user experience. - Communicating with you about services, offers, and promotions that may be of interest to you (where permitted and in accordance with applicable laws). - Maintaining the security and integrity of our site and services. - Complying with legal obligations.
Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with trusted third-party service providers who perform services on our behalf, such as website hosting, data analysis, and customer support. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
We may also disclose your information if required by law, such as in response to a court order or subpoena, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
We implement appropriate technical and organizational measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location and applicable laws, particularly under the General Data Protection Regulation (GDPR) and other relevant data protection laws, you may have certain rights regarding your personal data. These rights may include: - The right to access the personal data we hold about you. - The right to request correction of inaccurate personal data. - The right to request erasure of your personal data under certain conditions. - The right to restrict the processing of your personal data under certain conditions. - The right to object to the processing of your personal data under certain conditions. - The right to data portability under certain conditions. - The right to withdraw consent at any time, where processing is based on consent.
If you wish to exercise any of these rights, please contact us using the contact information provided below.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our site.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Third-Party Links
Our site may contain links to third-party websites. This privacy policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the revised policy will be effective when posted.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at our physical address:
Al Salam Facility Management
Building 15,
Street 8, Block 10,
Salmiya, Kuwait,
22081
Kuwait